In-house Training - Lean Six Sigma - In-house Training

March 4, 2021

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In-house Training - Lean Six Sigma

In-house Training

In this three-day course you will learn what Six Sigma and Lean Six Sigma are all about and find out how to leverage their principles for organizational effectiveness. You will identify critical operational issues and discover how to develop better recommendations that will lead to higher operational efficiency and effectiveness. You will learn about the phases of Six Sigma and identify project scope and goals, use various tools to uncover the root cause of defects, and apply metrics to make sure the process remains in control.  You will see for yourself how Lean Six Sigma can help reduce errors, re-work, long cycle times and redundant activities. Throughout this practical seminar, you will learn how to apply Six Sigma concepts to create more streamlined processes, and you will return to your office with useful skills, tips, tools and techniques that will position you to add immediate value to your organization.

Who Should Attend : Management consultants, organizational leaders, government representatives and business owners. 
Course Duration: 3 Days
Course Outline


1. Six Sigma: Terminology and Key Concepts
What are Six Sigma and Lean Six Sigma? 
Reducing variation and waste
The importance of leadership and team building
Roles and responsibilities in Six Sigma projects
Key success factors
Definition and uses of DMAIC, DMADV, DMEDI, IDOV, and DCCDI 
2. The “Define” Phase
Defining the problem and the project
Identifying phase outputs and tools
Establishing the project scope, goals, and customer requirements
3. The “Measure” Phase
Identifying and using analytical skills
Measuring the process to determine the current performance level
Collecting process, product, and service information
Mapping and organizing the data
Assessing the capabilities of the process
Collecting details about the Voice of the Customer (VOC)
Organizing the data and establishing baseline metrics
4. The “Analyze” Phase
Determining the root cause of defects
Employing data collection methods and useful metrics
Using statistical tools and key analytical techniques to analyze collected data
Proven qualitative and quantitative tools
5. The “Improve” Phase
Generating alternatives and possible solutions
Evaluating, prioritizing, and selecting the best solution
Incorporating the improvements into the process
Developing an implementation plan to pilot the solution
Confirming and validating the effectiveness of the solution
6. The “Control” Phase 
How to verify process performance
Key steps to developing  a monitoring system and documenting lessons learned
Applying control metrics to verify the resulting performance levels
Documenting policies, procedures, and instructions
Transitioning ownership to process owners
Applying controls to monitor the process and quickly identify problems 
7. Six Sigma Soft Skills
Team building and facilitation techniques
Team selection and skills development
Roles and responsibilities in Six Sigma
Effective facilitation techniques to maximize the team’s potential
Techniques for effective conflict management
8. Six Sigma and Internal Controls
Links to COSO’s 2013 Internal Control Integrated Framework
Applying Six Sigma to improve corporate governance 
9. The 14 Principles of the Toyota Way
The 14 principles
Applying the 14 principles to your organization
Using the principles to drive change in your organization, promote long-term thinking improve quality, and add value
Leveraging the 14 principles to develop your organization’s human capital
10. Summary
Applying Six Sigma in your organization
A strategic vs. a grass-roots perspective
Implementation action plan


For further details, kindly download the PDF brochure or contact us at



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